Kristen Viviano MHA, CPC, CRC
Manager, Risk Adjustment Coding Operations, Capital District Physicians’ Health Plan
| Kristen Viviano has more than 10 years of experience in healthcare, working with both payers and providers in various roles and holds a Bachelor of Science degree in Health Information Management. As the Manager of Risk Adjustment Coding Operations for Capital District Physician’s Health Plan, Viviano leads a team of 14 auditors, chart retrievers, and professional coders. Viviano also oversees operations for a team of 10 international coders. She is involved with coordinating chart retrievals both internally and with multiple vendors. She enjoys learning about new technology and how that could apply and benefit the risk adjustment coding process. |