Sonia Frazier MPH, CPHQ

Sonia Frazier joined Managed Healthcare Resources in 2019 as a Consultant. With over 20 years of experience within healthcare, she has successfully guided many organizations through the NCQA Accreditation and Certification process, as well as HEDIS audit preparation. She currently serves as the firms’ subject matter expert (SME) on Multi-Cultural Health Care and the new Health Equity Accreditation.

Prior to consulting, Sonia was the Senior Accreditation Manager at NCQA, where in addition to her responsibilities as an Accreditation Manager/Accreditation Survey Coordinator (ASC), she was responsible for managing several of NCQA’s corporate customers. Before joining NCQA, she was the Director for the second largest Medicaid plan in the Philadelphia market for seven years, where she was responsible for accreditation, HEDIS roadmap and audit preparation, disease and case management, quality credentialing auditing, EPSDT, and the high medical needs program. The organization had several other product lines, including Medicare, Adult Basic and SCHIP products. In 2011, she led the organization in obtaining the nation’s first health plan to be awarded NCQA’s Multicultural HealthCare Distinction (now Health Equity Accreditation).

Sonia holds a Master of Public Health (MPH) from Drexel University School of Public Health in Philadelphia, Pennsylvania and a Bachelor of Science (BS) degree in Biology from the University of Pittsburgh. Sonia has served as an NCQA Surveyor since 2012 and received her Certification in HealthCare Quality (CPHQ) in 2020. She currently resides in Dixon, IL with her husband, two sons, and dog.