Teneshia Harris

Teneshia is the Manager of Service Operations with Blue Cross North Carolina. She is responsible for providing leadership and direction to business unit leaders who oversee day-to-day business area activities. She has a bachelor’s and graduate degree in Business Administration which allows her to apply her knowledge to increasing best business practices. For the past 20 years, Teneshia has been committed to elevating the customer experience through Quality call auditing, training new or current employees, and creating efficiencies to make work easier for all at Blue Cross NC. Her passion is researching issues proactively to provide solution and resolve quickly.