Tools and Technology Spotlight

Nov 10, 2020 3:10pm ‐ Nov 10, 2020 3:20pm

Identification: TT003

Hear from tools and technology experts on how their solutions can improve efficiencies in your organization.


A: Capturing Codes Through Virtual Healthcare

Nov 10, 2020 3:30pm ‐ Nov 10, 2020 4:15pm

Identification: TUES06A

• Implement training for your coders and auditors on common errors when capturing codes through virtual appointments
• Examine commonly missed codes and highlight which codes are difficult to capture during a virtual visit to educate your team
• Conduct internal audits to capture any missed coding through virtual appointments in the early stages and incorporate training to improve overall quality

B: Strategies to Improve Health Data Access Through Interoperability

Nov 10, 2020 3:30pm ‐ Nov 10, 2020 4:15pm

Identification: TUES06B

• Analyze how your current interoperability process is working an identify improvement areas
• Identify vendor solutions that can advance electronic data exchange to enhance your current process
• Streamline healthcare data exchange with partners and members to increase accessibility of documentation

A: Minimize the Time Lag by Improving Realtime Coding and Documentation

Nov 10, 2020 4:25pm ‐ Nov 10, 2020 5:10pm

Identification: TUES07A

• Incorporate workflow best practices to review EMRs within 24 hours of member visit to capture inefficiencies in coding
• Improve collaboration with providers to eliminate missed codes
• Strategies to communicate with providers to fix coding errors immediately while the initial visit is top of mind to achieve a higher risk capture

B: Maximize the Effectiveness of Retrospective Chart Review and Retrieval

Nov 10, 2020 4:25pm ‐ Nov 10, 2020 5:10pm

Identification: TUES07B

• Examine how your current retrospective chart review is operating to identify challenges that need to be overcome
• Utilize solutions to improve your current retrospective chart review process to capture missed codes
• Create an implementation plan of action for new solutions in advance to reduce workflow disruption

A: Process to Establish a Successful Outpatient CDI Department

Nov 10, 2020 5:20pm ‐ Nov 10, 2020 6:05pm

Identification: TUES08A

• Identify personnel needs and develop your team to obtain desired outcomes
• Calculate the critical metrics that need to be measured to optimize retrieved data
• Determine healthcare outcomes you wish to achieve and strategies to meet your goal
• Discuss how the emergence of SDoH Codes may impact your organization

B: Maximize Return on Investment Through Virtual Encounters with Members

Nov 10, 2020 5:20pm ‐ Nov 10, 2020 6:05pm

Identification: TUES08B

• Assess codes being captured virtually to identify areas of improvement
• Identify new approaches to enable the capture of more codes to improve risk adjustment
• Educate providers on coders to avoid codes slipping through the cracks

Opening Remarks and Strategies for Improving Encounter Data Collection and Accurate Submission to CMS

Nov 11, 2020 10:00am ‐ Nov 11, 2020 10:55am

Identification: WED001


Incorporate the Risk Adjustment Playbook to Attain Organizational Goals

Nov 11, 2020 11:05am ‐ Nov 11, 2020 11:50am

Identification: WED03

• Analyze every single component of the risk adjustment program to identify areas of improvement
• Define and incorporate best practices and targets for each role within the process
• Create and implement metrics to achieve and ensure quality from your team to operate efficiently and successfully


Tools and Technology Spotlight

Nov 11, 2020 11:50am ‐ Nov 11, 2020 12:00pm

Identification: TT002