NCQA Fireside Chat: Where Do We Go from Here? A Look into the Current Star Ratings Landscape

Dec 15, 2020 9:00am ‐ Dec 15, 2020 9:45am

Identification: TUES02

• Explore lessons learned from COVID-19 era and how they can be applied to other outbreaks such as the flu season
• Discuss insights on whether 20-21 will be used by CMS and how to proactively plan to get in line with changes
• Hear what NCQA has to say about the future of Stars


So COVID happened! What's next for your Medicare Part D 5-star Strategy?

Dec 15, 2020 10:00am ‐ Dec 15, 2020 10:45am

Identification: TUES03

• Discuss if your organization should give additional consideration to metrics that are lower in weighting
• Hear how to ensure a positive member experience outside of traditional surveys while improving your quality scores
• Understand how to leverage cross-functional relationships to get the job done.


2021 Star Ratings Industry Update: Where We Are Now & What’s on The Horizon

Dec 15, 2020 11:00am ‐ Dec 15, 2020 11:45am

Identification: TUES04

• Explore an overview of the 2021 Star Ratings for Medicare Advantage plans
• Gain insights on current market trends, proposed policy changes, and the impact on future Star Ratings
• Learn how to leverage technology to build successful quality improvement strategies for 2021 and beyond


SNPs Highlight: Increasing Star Ratings for Special Need Plans

Dec 15, 2020 12:00pm ‐ Dec 15, 2020 12:45pm

Identification: TUES05

• Understand nuances between a SNP plan and the average MA plan’s roadmap to successful ratings
• Discuss med adherence best practices for the SNP population
• Explore coordination of services and benefits for dual eligibles during and after the pandemic
• Hear engagement strategies for SNPs populations


Roundtable Discussion: Gathering of the Minds

Dec 15, 2020 1:15pm ‐ Dec 15, 2020 2:00pm

Identification: TUES06

1. Why strive for 5 stars? Is there a drawback?
2. RBRVS paying method for providers: is it working? What could other possibilities be? 
3. Are we really on a path to a healthy population? 


Closing Gaps in Care during a Pandemic through Member Engagement & Closing Remarks: Conference Chairperson

Dec 15, 2020 2:15pm ‐ Dec 15, 2020 3:10pm

Identification: 004 - TUES07 - TUES08


Closing Gaps in Care during a Pandemic through Member Engagement

Dec 15, 2020 2:15pm ‐ Dec 15, 2020 3:00pm

Identification: TUES07

• Learn how to communicate effectively to motivate members back to care
• Understand how to tackle the barriers that are keeping members from getting needed screenings
• Hear how Blue Cross and Blue Shield of Minnesota is leveraging innovative tactics to engage their members
• Learn examples of how collaboration with providers is driving action  
• Hear thoughts on how to educate and prepare members for a future vaccine roll out


Closing Remarks: Conference Chairperson

Dec 15, 2020 3:00pm ‐ Dec 15, 2020 3:10pm

Identification: TUES08