Identification: TUE04
Identification: TUE05
Identification: TUE06
Identification: TUE07
Identification: TUE08
Identification: TUE09
Identification: TUE10
Identification: TUE11
Discuss recent ACA transformation issues - both quantifying the impact of the conventional reforms, like removing the 400% FPL cap, and breaking down some of the novel reforms such as enhancing subsidy value through AV recalibration, age adjustment of APTC, or how silver loading dynamics interact with legislative budget reconciliation and risk adjustment.
Identification: TUE12
Identification: TUE13
• Discuss resource allocation, vendor management, and innovative approaches impacting member experience measures
• Discuss the member journey, focusing on customer service and training for a true cultural shift
• Deep dive into benefit satisfaction, utilization, and what to do when benefits cause member abrasion