The Art of Quality-of-Care Grievances

Jun 30, 2021 11:10am ‐ Jun 30, 2021 11:55am

Identification: WED04

•    Discuss best practices and systems to address quality of care grievances
•    Master proven techniques and special documentation to write an excellent grievance resolution letter
•    Collaborate effectively with quality improvement organizations

Improve A&G Leader Effectiveness through Business Intelligence

Jun 30, 2021 12:30pm ‐ Jun 30, 2021 1:15pm

Identification: WED06

  • Learn best-in-class approaches to deliver data to CMS and empower A&G leadership.
  • Discuss innovative approaches to slice and dice data to catch discrepancies early and avoid future challenges.
  • Discover best practices for ensuring quality data.


Panel Discussion: Working with FDR’s 101

Jun 30, 2021 1:30pm ‐ Jun 30, 2021 2:15pm

Identification: WED07

• Create well-defined contracts to effectively manage expectations, set goals, perform audits and avoid CMS penalties
• Develop a plan to effectively select, onboard and manage vendors
•    Learn best practices for FDR reporting


Optimize Compliance with Workflows & Chairperson Closing Remarks

Jun 30, 2021 2:30pm ‐ Jun 30, 2021 3:25pm

Identification: WED002