Chairperson Welcome & Opening Remarks

• Examine crisis support for behavioral and mental health emergencies and which support systems are available to members
•    Discuss the dilemma surrounding commercial insurance and behavioral health including the barriers to care and the solution
•    Analyze the impact of COVID-19 and the tsunami of new virtual support companies and new evolving technologies to improve behavioral health access and support

• Review comprehensive results from a NIH-funded retrospective cohort study assessing healthcare claims covering 12 million individuals from 2009-2018
•    Assess estimated annual rates and current trends for diseases of despair
•    Learn risk factors for current diagnoses and patterns of comorbidity with chronic health conditions to help guide successful prevention efforts

• Learn how health plans shifted existing social determinants of health initiatives to address the pandemic, what new programs have emerged and how initiatives will evolve in the future
•    Identify innovative approaches to improve health outcomes for members through community engagement and create a sustainable plan to meet the goals of your organization
•    Determine how to measure ROI on social determinants of health initiatives and assess risk scores

• Discuss challenges and lessons learned from the rapid transition to deliver optimal care in a virtual environment during COVID-19
•    Examine current capacity to conduct health care through telehealth to high risk membership and discuss the future of telehealth
•    Create a post pandemic telehealth strategy and identify strategies to measure member engagement and address reimbursement challenges

• Identify opportunities for artificial intelligence to address payers' unmet needs with a focus on care management
• Learn about ways that artificial intelligence approaches can enhance risk stratification AND patient selection for population health interventions
• Demonstrate machine learning and deep learning approaches to risk stratification and patient selection in the behavioral health setting
• Share case studies and discuss how implementing these techniques and approaches can enhance the performance of existing and future population health interventions

• Discover how to use predictive analytics to effectively manage your patient population and create a customized approach to meet member needs
•    Identify the barriers and gaps in care during the pandemic to prepare an effective future emergency response strategy
•    Leverage historical data to understand how to effectively engage members in preventative care and chronic conditions

Chairperson Opening Remarks and Day One Takeaways