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Optimizing Appeals & Grievances Summit

MON07 - The Art of Successful Interactions with External Auditors

Jun 22, 2020 2:15pm ‐ Jun 22, 2020 3:00pm

Learning Objectives:
  • Discover how to build rapport and inspire confidence with external auditors
  • Understand behaviors that can negatively affect performance and expose your organizations to risk (and how to avoid them)
  • Learn best practices and proven strategies that help ensure your organization is trained and prepared to communicate effectively with auditors


  • David Reid, Senior Director, Operational Performance & Regulatory Support, Florida Blue
  • John Tanner, Chief Compliance Officer, Beacon Healthcare Systems

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