Amber Duenas

Ever since I was little, I knew I wanted to work in Health Care. Now, with 16 years’ experience working in everything from Hospital Utilization Departments to the Bay Area’s top Level 1 trauma center. After I had my second child, I learned he had a hearing loss in his left ear. My desire to understand all aspects of hearing and how the brain processes sound into speech, grew by the minute. I decided to switch gears from Plastic Surgery and spent 7 years working with Hearing Aids and Sound Engineering. Perfecting formulas to allow even the most challenging hearing loss patients, be able to walk out of the office hearing whispers from across the room. For the past 4 years, I took lead on processing Appeals & Grievances at Brown & Toland Physicians. Gathering data that was appropriate for our reporting needs was imperative in finding where education might be needed. I am obsessed with clinical data and modernizing workflows to be more efficient. I am a mother of 2 and between kids, sports, our dog named Dino and work, I enjoy crafts, painting, gardening, learning, and implementing what I have learned into my day-to-day life.