Jennifer Ford MBA, PMP

Jennifer Ford, Director of Product Effectiveness at Veteran’s Health Administration, possesses nearly two decades of health care experience. Ms. Ford optimizes health care investments by producing evidenced-based assessments to maximize the intended value for America’s largest integrated health care system, providing care at 1,255 health care facilities and serving 9 million enrolled Veterans each year.

Enhancing health care performance through a whole systems approach entails the expertise to improve patient care delivery and experience for the demonstration of positive patient outcomes while remaining cost effective. Ms. Ford deploys proven methodologies tailored to the health care industry to extract and maximize value throughout the health care continuum. She specializes in high reliability organizations, access to care, whole health and health IT programs which supports the mission of VA’s healthcare model. Director Ford ensures that health care organizations learn and adopt the products and programs in which they invest to achieve the expected valuation, while maintaining a culture of quality improvement and patient safety.

Jennifer Ford is a published author and frequent speaker at national and international conferences. Ms. Ford is an integral player in early stage legislative policymaking. In addition to her work at VHA, she is an adjunct professor at both Georgetown University and George Washington University. Director Ford is a graduate of American University and holds an MBA from George Mason University. Jennifer Ford has earned a Project Management Professional (PMP) designation and is a Whole Health Coach.