Dana Renickerd CHC

Dana is the Senior Medicare Education Specialist at SummaCare. Her responsibilities include development and facilitation of new employee and annual Compliance training as well as development of tools to assist SummaCare’s front line staff to better serve their members. Participating in triage of Grievance and Appeals cases and monthly monitoring of Call Center logs provides Dana with real life examples for proper categorization and documentation of member issues used in staff training.

Dana earned her certification in health care compliance (CHC) in 2016.