Gabe Viola

Gabriel has over 30 years of experience in the healthcare industry. Dedicated to Operations Management, he is involved in an array of insurance products and activities, including Government Programs, Individual, Small Group and Large Group.

As the SVP at Inovaare, he is responsible for providing senior-level systems analysis, integration and implementation consulting services. He advises clients in the areas of operational management, regulatory compliance, business process improvement and re-engineering. Prior to coming to Inovaare, Gabe was focused mainly in operations and call center management. Most recently, he served as the Director of Medicare Operations for Blue Shield of California, where Gabe was responsible for the Enrollment, Customer Care, and Appeals & Grievances departments.

As a results-driven business operations executive with diverse managed care experience, Gabe focuses on highly regulated government programs, specializing in Medicare Advantage and PDP arenas spanning all aspects of operations.