Susan Philip

Susan Philip, MPP, was appointed Deputy Director, Health Care Delivery Systems in April 2021. Susan is responsible for the development, promotion, and implementation of health care delivery systems at the Department of Health Care Services and provides direct management to three divisions: Integrated Systems of Care, Managed Care Operations, and Managed Care Quality and Monitoring; and works collaboratively with the other Deputy Directors in administering the Medi-Cal total budget.

Prior to her appointment, Susan served in a variety of roles in the health care sector including in leadership positions for over 20 years. From 2013-2021, she served as Senior Healthcare Management Consultant with Milliman, Inc. and Director of Public Sector Markets for the Milliman MedInsight Practice. In this capacity, Susan has led research, analytic engagements for a diverse group of clients on quality improvement, care management strategies. She has also worked with community based organizations on improving capabilities to use data to conduct outreach and support care management for people experiencing homelessness and justice involved populations. Earlier in her career, she also served as Director for the California Health Benefits Review Program, at the University of California, Office of the President in Oakland, a Medicare Consultant with the Kaiser Foundation Health Plan, Inc., and a Policy Analyst for the Medicare Payment Advisory Commission in Washington, DC. In her volunteer time, Susan has served on the board of a federally qualified health center focusing on health care for the LBGTQ community as well as people experiencing homelessness. Currently, she serves on the board of SafeHouse which provides transitional housing and support services for survivors of trafficking.

Susan earned a Bachelor’s Degree in Economics and English, from Columbia University, and a Master of Public Policy in Health Policy and Nonprofit Studies from Georgetown University, McCourt School of Public Policy.